FAQs

Frequently Asked Questions (FAQs) – Machineryus

1. What types of equipment do you sell?

We provide a wide range of construction and agricultural equipment, including excavators, loaders, dumpers, tractors, mowers, attachments, and more.

2. Do you offer free shipping?

Yes  we provide free ground shipping within the continental United States (lower 48 states) on eligible orders. For Alaska, Hawaii, Puerto Rico, or international orders, please contact us for a custom shipping quote.

3. How long does delivery take?

Most deliveries arrive within 5–10 business days after your order is processed. Larger machinery may take longer depending on carrier scheduling and your location.

4. Do you provide unloading service?

Yes! We provide professional unloading service at your delivery location. Our carriers are equipped to safely place your machinery at ground level. You do not need to arrange your own forklift or lifting equipment.

5. What if my equipment arrives damaged?

If your order arrives damaged, please note it with the driver at delivery and contact us immediately at support@machineryus.com. Claims must be reported within 48 hours.

6. Can I return or exchange equipment?

Yes, returns and exchanges are available under our Return & Refund Policy. Please review the policy for eligibility and conditions, or contact us directly for assistance.

7. Do your products come with a warranty?

Yes. Most equipment is covered by our Warranty Policy, which ensures your purchase is protected against manufacturing defects. Please check individual product listings for warranty details.

8. Do you sell replacement parts?

Yes, we stock genuine OEM and select aftermarket parts to keep your machinery running smoothly. Contact our support team if you need help finding a specific part.

9. How can I contact you?

You can reach us anytime at: